An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes

Pascual Miguel, Félix José and Chaparro Pelaez, Jose Julian and Hernández García, Ángel (2011). An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes. "International Journal of Knowledge Society Research (IJKSR)", v. 2 (n. 1); pp. 49-60. ISSN 1947-8429. https://doi.org/10.4018/jksr.2011010104.

Description

Title: An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes
Author/s:
  • Pascual Miguel, Félix José
  • Chaparro Pelaez, Jose Julian
  • Hernández García, Ángel
Item Type: Article
Título de Revista/Publicación: International Journal of Knowledge Society Research (IJKSR)
Date: 2011
ISSN: 1947-8429
Volume: 2
Subjects:
Faculty: E.T.S.I. Telecomunicación (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

In this paper, the authors present results from a study on the usage rate of 2.0 tools and technologies among Spanish enterprises. The main objective of the study is to analyze, from the perceptions of executives, the influence of social software tools on a set of business processes. This analysis has been made using two graphic tools: the “2.0 Success Matrix” and the “Tool’s Footprint”. Both the review of literature and the empirical work have lead to important findings and conclusions.

More information

Item ID: 11343
DC Identifier: http://oa.upm.es/11343/
OAI Identifier: oai:oa.upm.es:11343
DOI: 10.4018/jksr.2011010104
Official URL: http://www.igi-global.com/journal/international-journal-knowledge-society-research/1180
Deposited by: Memoria Investigacion
Deposited on: 07 Mar 2013 14:33
Last Modified: 22 Sep 2014 10:49
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