Strengthening communication skills in an innovative context of engineering project management learning

Ortiz Marcos, Isabel and Uruburu Colsa, Ángel and Cobo Benita, José Ramón and Prieto Remón, Tomás (2013). Strengthening communication skills in an innovative context of engineering project management learning. "Procedia - Social and Behavioral Sciences", v. 74 ; pp. 233-243. ISSN 1877-0428. https://doi.org/10.1016/j.sbspro.2013.03.013.

Description

Title: Strengthening communication skills in an innovative context of engineering project management learning
Author/s:
  • Ortiz Marcos, Isabel
  • Uruburu Colsa, Ángel
  • Cobo Benita, José Ramón
  • Prieto Remón, Tomás
Item Type: Article
Título de Revista/Publicación: Procedia - Social and Behavioral Sciences
Date: March 2013
ISSN: 1877-0428
Volume: 74
Subjects:
Freetext Keywords: Communication competence; communication rubric; virtual learning experience; interdisciplinary learning; competence development in project management
Faculty: E.T.S.I. Industriales (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

This document presents an innovative, formal educational initiative that is aimed at enhancing the development of engineering students’ specific competences when studying Project Management (PM) subject. The framework of the experience combines (1) theoretical concepts, (2) the development of a real-case project carried out by multidisciplinary groups of three different universities, (3) the use of software web 2.0 tools and (4) group and individual assignments of students that play different roles (project managers and team members). Under this scenario, the study focuses on monitoring the communication competence in the ever growing PM virtual environment. Factors such as corporal language, technical means, stage, and PM specific vocabulary among others have been considered in order to assess the students’ performance on this issue. As a main contribution, the paper introduces an ad-hoc rubric that, based on previous investigations, has been adapted and tested for the first time to this new and specific context. Additionally, the research conducted has provided some interesting findings that suggest further actions to improve and better define future rubrics, oriented to communication or even other competences. As specific PM subject concerns, it has been detected that students playing the role of Project Managers strengthen their competences more than those ones that play the role of Team Members. It has also been detected that students have more difficulty assimilating concepts related to risk and quality management. However those concepts related with scope, time or cost areas of knowledge have been better assimilated by the students.

More information

Item ID: 15964
DC Identifier: http://oa.upm.es/15964/
OAI Identifier: oai:oa.upm.es:15964
DOI: 10.1016/j.sbspro.2013.03.013
Official URL: http://www.sciencedirect.com/science/article/pii/S1877042813004424
Deposited by: Memoria Investigacion
Deposited on: 17 Dec 2013 20:20
Last Modified: 17 Mar 2017 14:39
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