An integrated framework for office information systems design and management

Sáez Vacas, Fernando y Alonso García, Gustavo (1992). An integrated framework for office information systems design and management. Monografía (Informe Técnico). E.T.S.I. Telecomunicación (UPM).

Descripción

Título: An integrated framework for office information systems design and management
Autor/es:
  • Sáez Vacas, Fernando
  • Alonso García, Gustavo
Tipo de Documento: Monográfico (Informes, Documentos de trabajo, etc) (Informe Técnico)
Fecha: 1992
Materias:
Escuela: E.T.S.I. Telecomunicación (UPM)
Departamento: Ingeniería de Sistemas Telemáticos [hasta 2014]
Licencias Creative Commons: Reconocimiento - Sin obra derivada - No comercial

Texto completo

[img]
Vista Previa
Pdf - Se necesita un visor de ficheros PDF, como GSview, Xpdf o Adobe Acrobat Reader
Descargar (913kB) | Vista Previa

Resumen

Information Technologies are complex and this is true even in the smallest piece of equipment. But this kind of complexity is nothing comparejwith the one that arises when this technology interact with society. Office Automation has been traditionally considered as a technical field but there is no way to find solutions from a technical point of view when the problems are primarily social in their origin. Technology management has to change its focus from a pure technical perspective to a sociotechnical point of view. To facilitate this change, we propose a model that allows a better understanding between the managerial and the technical world, offering a coherent, complete and integrated perspective of both. The base for this model is an unfolding of the complexity found in information Technologies and a matching of these complexities with several levels considered within the Office, Office Automation and Human Factors dimensions. Each one of these domains is studied trough a set of distinctions that create a new and powerful understanding of its reality. Using this model we build up a map of Office Automation to be use^not only by managers but also by technicians because the primaty advantage of such a framework is that it allows a comprehensive evaluation of technology without requhing extensive technical knowledge. Thus, the model can be seen as principle for design and diagnosis of Office Automation and as a common reference for managers and specialist avoiding the severe limitations arising from the language used by the last

Más información

ID de Registro: 22748
Identificador DC: http://oa.upm.es/22748/
Identificador OAI: oai:oa.upm.es:22748
Depositado por: Biblioteca ETSI Telecomunicación
Depositado el: 06 Mar 2014 07:24
Ultima Modificación: 21 Abr 2016 19:52
  • Open Access
  • Open Access
  • Sherpa-Romeo
    Compruebe si la revista anglosajona en la que ha publicado un artículo permite también su publicación en abierto.
  • Dulcinea
    Compruebe si la revista española en la que ha publicado un artículo permite también su publicación en abierto.
  • Recolecta
  • e-ciencia
  • Observatorio I+D+i UPM
  • OpenCourseWare UPM