Quality of bus services performance: benefits of real time passenger information systems

Monzón de Cáceres, Andrés; Hernández del Olmo, Sara y Cascajo Jiménez, Rocío (2013). Quality of bus services performance: benefits of real time passenger information systems. "Transport and Telecommunication Journal", v. 14 (n. 2); pp. 155-166. ISSN 1407-6160. https://doi.org/10.2478/ttj-2013-0013.

Descripción

Título: Quality of bus services performance: benefits of real time passenger information systems
Autor/es:
  • Monzón de Cáceres, Andrés
  • Hernández del Olmo, Sara
  • Cascajo Jiménez, Rocío
Tipo de Documento: Artículo
Título de Revista/Publicación: Transport and Telecommunication Journal
Fecha: Junio 2013
Volumen: 14
Materias:
Palabras Clave Informales: Real Time Information, bus reliability, perceived quality of service
Escuela: Centro de Investigación del Transporte (TRANSyT) (UPM)
Departamento: Otro
Licencias Creative Commons: Reconocimiento - Sin obra derivada - No comercial

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Resumen

One of the main problems in urban areas is the steady growth in car ownership and traffic levels. Therefore, the challenge of sustainability is focused on a shift of the demand for mobility from cars to collective means of transport. For this purpose, buses are a key element of the public transport systems. In this respect Real Time Passenger Information (RTPI) systems help people change their travel behaviour towards more sustainable transport modes. This paper provides an assessment methodology which evaluates how RTPI systems improve the quality of bus services performance in two European cities, Madrid and Bremerhaven. In the case of Madrid, bus punctuality has increased by 3%. Regarding the travellers perception, Madrid raised its quality of service by 6% while Bremerhaven increased by 13%. On the other hand, the users¿ perception of Public Transport (PT) image increased by 14%.

Más información

ID de Registro: 26653
Identificador DC: http://oa.upm.es/26653/
Identificador OAI: oai:oa.upm.es:26653
Identificador DOI: 10.2478/ttj-2013-0013
URL Oficial: http://www.degruyter.com/view/j/ttj.2013.14.issue-2/ttj-2013-0013/ttj-2013-0013.xml?format=INT
Depositado por: Memoria Investigacion
Depositado el: 12 Abr 2015 07:44
Ultima Modificación: 12 Abr 2015 07:44
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