Innovation in consulting firms: an area to explore

Hidalgo Nuchera, Antonio and Lemus Aguilar, Isaac (2014). Innovation in consulting firms: an area to explore. In: "8th International Conference on Industrial Engineering and Industrial Management. XX International Conference on Industrial Engineering and Operations Management International IIE Conference 2014", 23/07/2014 - 25/07/2014, Málaga (España). pp. 323-331.

Description

Title: Innovation in consulting firms: an area to explore
Author/s:
  • Hidalgo Nuchera, Antonio
  • Lemus Aguilar, Isaac
Item Type: Presentation at Congress or Conference (Article)
Event Title: 8th International Conference on Industrial Engineering and Industrial Management. XX International Conference on Industrial Engineering and Operations Management International IIE Conference 2014
Event Dates: 23/07/2014 - 25/07/2014
Event Location: Málaga (España)
Title of Book: 8th International Conference on Industrial Engineering and Industrial Management. XX International Conference on Industrial Engineering and Operations Management International IIE Conference 2014
Date: 2014
Subjects:
Freetext Keywords: Service innovation; Consulting firms; Value co-creation; Knowledge-intensive
Faculty: E.T.S.I. Industriales (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

Services are the most representative sector in developed economies due to their contribution to GDP and employment. Consulting firms are classified as part of the Knowledge Intensive Business Services (KIBS) and provide professional services to all types of organizations. Consulting firms usually innovate with their customers and suppliers in a nurturing environment for value co-creation. This environment is project-based, process-oriented and with intensive knowledge exchange among all stakeholders. Based on literature review, it has been found that despite the existence of frameworks for service innovation, none of them have specifically focused on consulting firms. Further implications on this issue are addressed for both academics and practitioners.

More information

Item ID: 36315
DC Identifier: http://oa.upm.es/36315/
OAI Identifier: oai:oa.upm.es:36315
Official URL: http://www.cio2014.org/
Deposited by: Memoria Investigacion
Deposited on: 02 Jul 2015 17:39
Last Modified: 26 Jul 2015 22:56
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