Are team personality and climate related to satisfaction and software quality? Aggregating results from a twice replicated experiment

Acuña, Silvia T. and Gómez Pérez, Marta and Hannay, Jo and Juristo Juzgado, Natalia and Pfahl, Dietmar (2014). Are team personality and climate related to satisfaction and software quality? Aggregating results from a twice replicated experiment. "Information And Software Technology", v. 57 ; pp. 141-156. ISSN 0950-5849. https://doi.org/10.1016/j.infsof.2014.09.002.

Description

Title: Are team personality and climate related to satisfaction and software quality? Aggregating results from a twice replicated experiment
Author/s:
  • Acuña, Silvia T.
  • Gómez Pérez, Marta
  • Hannay, Jo
  • Juristo Juzgado, Natalia
  • Pfahl, Dietmar
Item Type: Article
Título de Revista/Publicación: Information And Software Technology
Date: January 2014
ISSN: 0950-5849
Volume: 57
Subjects:
Freetext Keywords: Personality factors; Team climate; Software quality; Satisfaction; Replication; Meta-analysis
Faculty: E.T.S. de Ingenieros Informáticos (UPM)
Department: Lenguajes y Sistemas Informáticos e Ingeniería del Software
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

Research into software engineering teams focuses on human and social team factors. Social psychology deals with the study of team formation and has found that personality factors and group processes such as team climate are related to team effectiveness. However, there are only a handful of empirical studies dealing with personality and team climate and their relationship to software development team effectiveness. Objective We present aggregate results of a twice replicated quasi-experiment that evaluates the relationships between personality, team climate, product quality and satisfaction in software development teams. Method Our experimental study measures the personalities of team members based on the Big Five personality traits (openness, conscientiousness, extraversion, agreeableness, neuroticism) and team climate factors (participative safety, support for innovation, team vision and task orientation) preferences and perceptions. We aggregate the results of the three studies through a meta-analysis of correlations. The study was conducted with students. Results The aggregation of results from the baseline experiment and two replications corroborates the following findings. There is a positive relationship between all four climate factors and satisfaction in software development teams. Teams whose members score highest for the agreeableness personality factor have the highest satisfaction levels. The results unveil a significant positive correlation between the extraversion personality factor and software product quality. High participative safety and task orientation climate perceptions are significantly related to quality. Conclusions First, more efficient software development teams can be formed heeding personality factors like agreeableness and extraversion. Second, the team climate generated in software development teams should be monitored for team member satisfaction. Finally, aspects like people feeling safe giving their opinions or encouraging team members to work hard at their job can have an impact on software quality. Software project managers can take advantage of these factors to promote developer satisfaction and improve the resulting product.

Funding Projects

TypeCodeAcronymLeaderTitle
Government of SpainTIN 2011-24139UnspecifiedUnspecifiedUnspecified
Government of SpainTIN 2011-23216UnspecifiedUnspecifiedUnspecified

More information

Item ID: 37416
DC Identifier: http://oa.upm.es/37416/
OAI Identifier: oai:oa.upm.es:37416
DOI: 10.1016/j.infsof.2014.09.002
Official URL: http://www.sciencedirect.com/science/article/pii/S0950584914002018
Deposited by: Memoria Investigacion
Deposited on: 07 Sep 2015 11:34
Last Modified: 14 Nov 2017 10:12
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