Key factors for defining an efficient urban transport interchange: users' perceptions

Hernández del Olmo, Sara and Monzón de Cáceres, Andrés (2016). Key factors for defining an efficient urban transport interchange: users' perceptions. "CITIES", v. 50 ; pp. 158-167. ISSN 0264-2751. https://doi.org/10.1016/j.cities.2015.09.009.

Description

Title: Key factors for defining an efficient urban transport interchange: users' perceptions
Author/s:
  • Hernández del Olmo, Sara
  • Monzón de Cáceres, Andrés
Item Type: Article
Título de Revista/Publicación: CITIES
Date: February 2016
ISSN: 0264-2751
Volume: 50
Subjects:
Faculty: Centro de Investigación del Transporte (TRANSyT) (UPM)
Department: Ingeniería Civil: Transporte y Territorio
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

The sustained increase in the urban population and the trend towards urban sprawl in European cities has led to a change in mobility patterns, and many public transport users now need to combine several modes or transport services at urban transport interchanges before they reach their final destination. Therefore, they have become an everyday experience for users where, in addition, users spend time inside. This paper aims to identify the key factors both from a functional and psychological perspective for defining an efficient transport interchange. Since the users' perceptions of their experience are particularly important for achieving the most appropriate policy measures for interchanges, an ad?hoc travellers' satisfaction survey was designed and carried out in three European transport interchanges. The assessment methodology used here ?Principal Component Analysis? is proposed as a useful step?by?step procedure. The results of this research highlight the ambivalent nature of the urban transport interchanges. The key functional aspects identified contribute to make easier the transfer and reduce the waiting time, while the psychological factors make the stay more comfortable for users.

Funding Projects

TypeCodeAcronymLeaderTitle
FP7314262TRANSPORT City-HUBUniversidad Politécnica de MadridInnovative design and operation of new or upgraded efficient urban transport interchanges

More information

Item ID: 38089
DC Identifier: http://oa.upm.es/38089/
OAI Identifier: oai:oa.upm.es:38089
DOI: 10.1016/j.cities.2015.09.009
Official URL: https://doi.org/10.1016/j.cities.2015.09.009
Deposited by: Memoria Investigacion
Deposited on: 23 May 2017 07:54
Last Modified: 20 Apr 2018 17:12
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