Conflict resolution to project performance

Prieto Remón, Tomás; Cobo Benita, José Ramón; Ortiz Marcos, Isabel y Uruburu Colsa, Ángel (2014). Conflict resolution to project performance. En: "28th IPMA World Congress", September 29-30 and October 1, 2014, Rotterdam, The Netherlands. pp. 1-12.


Título: Conflict resolution to project performance
  • Prieto Remón, Tomás
  • Cobo Benita, José Ramón
  • Ortiz Marcos, Isabel
  • Uruburu Colsa, Ángel
Tipo de Documento: Ponencia en Congreso o Jornada (Artículo)
Título del Evento: 28th IPMA World Congress
Fechas del Evento: September 29-30 and October 1, 2014
Lugar del Evento: Rotterdam, The Netherlands
Título del Libro: Proceedings of the 28th IPMA World Congress
Fecha: 2014
Palabras Clave Informales: Conflict management strategies, stakeholders, conflict sources and project management
Escuela: E.T.S.I. Industriales (UPM)
Departamento: Ingeniería de Organización, Administración de Empresas y Estadística
Licencias Creative Commons: Reconocimiento - Sin obra derivada - No comercial

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Conflict resolution is a key issue to manage when dealing with diverse stakeholders. By analyzing in depth the most relevant and implicit aspects of the construct "conflict", this study focuses on examining how the five main strategies in solving common disagreements are adopted by considering different conflict sources. Hypotheses are tested using data collected from both the academic and business world. Perceptions of project managers and team members allows the authors not only to find significant differences by role played or type of organization, but to narrow the design of future approaches to investigate the relation between conflict and project performance. More specifically, the research indicates that project managers adopt confronting and compromising styles in most cases as first options, highlighting the influence of responsibility degree factor in how issues are undertaken within a project team.

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Depositado por: Memoria Investigacion
Depositado el: 01 Jul 2016 11:54
Ultima Modificación: 17 Mar 2017 14:42
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