Innovation Perception of Knowledge-Intensive Business Services in the Twittersphere

Lemus Aguilar, Isaac; Franco Riquelme, José Nicanor; Ordieres Meré, Joaquín Bienvenido y Hidalgo Nuchera, Antonio (2017). Innovation Perception of Knowledge-Intensive Business Services in the Twittersphere. En: "Continuous Innovation Network (CINet)", 8 - 12, September, 2017, Potsdam, Germany. pp. 387-399.

Descripción

Título: Innovation Perception of Knowledge-Intensive Business Services in the Twittersphere
Autor/es:
  • Lemus Aguilar, Isaac
  • Franco Riquelme, José Nicanor
  • Ordieres Meré, Joaquín Bienvenido
  • Hidalgo Nuchera, Antonio
Tipo de Documento: Ponencia en Congreso o Jornada (Artículo)
Título del Evento: Continuous Innovation Network (CINet)
Fechas del Evento: 8 - 12, September, 2017
Lugar del Evento: Potsdam, Germany
Título del Libro: Digitalization and innovation: designing the organization of the future
Fecha: 12 Septiembre 2017
Volumen: 18th
Materias:
Palabras Clave Informales: Innovation Management; Twitter; Natural Language Processing; KIBS; Consulting Firms
Escuela: E.T.S.I. Industriales (UPM)
Departamento: Ingeniería de Organización, Administración de Empresas y Estadística
Licencias Creative Commons: Ninguna

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Resumen

1. The rapid diffusion of Twitter as a social media tool has made it suitable to be used for big data quantitative research. KIBS and their clients use this platform to share, engage and get information fostering their innovation processes. Using a mix of quantitative and qualitative methods, we have contrasted interviews from nine KIBS with 16702 tweets mentioning the name of these firms. We have focused on understanding the perception and focus of the innovation management strategy in this sector. The digital transformation was found to be the main driver of KIBS innovative activities. We discuss why the importance of digitalization and the way in which large KIBS achieve their innovation objectives, which differs from the practices done by SME. Finally, an agenda for further research is proposed as well.

Más información

ID de Registro: 47794
Identificador DC: http://oa.upm.es/47794/
Identificador OAI: oai:oa.upm.es:47794
URL Oficial: http://www.continuous-innovation.net/members-area/proceedings/2017.html
Depositado por: Dn. Jose Nicanor Franco Riquelme
Depositado el: 18 Sep 2017 10:37
Ultima Modificación: 18 Sep 2017 10:37
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