Progress in airline distribution systems: The threat of new entrants to incumbent players

Sismanidou Amadeus, Athina and Palacios Fernández, Miguel and Tafur Segura, José Javier (2009). Progress in airline distribution systems: The threat of new entrants to incumbent players. "Journal of Industrial Engineering and Management", v. 2 (n. 1); pp. 251-272. ISSN 2013-0953. https://doi.org/10.3926/jiem.2009.

Description

Title: Progress in airline distribution systems: The threat of new entrants to incumbent players
Author/s:
  • Sismanidou Amadeus, Athina
  • Palacios Fernández, Miguel
  • Tafur Segura, José Javier
Item Type: Article
Título de Revista/Publicación: Journal of Industrial Engineering and Management
Date: March 2009
ISSN: 2013-0953
Volume: 2
Subjects:
Freetext Keywords: travel reservation systems; GDSs; airline industry; information and communication technologies
Faculty: E.T.S.I. Industriales (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

For decades, distribution has been a key ICT (Information and Communication Technology) area for airlines and this sector has been dominated by four (now three)Global Distribution Systems (GDSs) whose primacy has been threatened over the last four years by a set of new players, the so called GDS New Entrants (GNEs). GNEs emerged with the advent of the Internet and open source technology as ‘disintermediation ‘facilitators and generated vast interest from airlines because they promised to reduce the cost of distribution. This paper explores the impact of ICTs on airlines with a focus on GDSs. It provides an overview of the changing market dynamics, analyses the environment that led to the appearance of GNEs and pinpoints the issues behind their until now failure to provide a true alternative to the GDSs. This analysis complements existing academic research in that it clarifies critical issues in the air travel distribution field and provides an overview of current industry developments

More information

Item ID: 5083
DC Identifier: http://oa.upm.es/5083/
OAI Identifier: oai:oa.upm.es:5083
DOI: 10.3926/jiem.2009
Official URL: http://www.jiem.org
Deposited by: Memoria Investigacion
Deposited on: 25 Nov 2010 11:53
Last Modified: 20 Apr 2016 14:02
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