Emergence of a Digital Platform Based Disruptive Mobile Payments Service

Mahgoub, Yasmin and Arvidsson, Niklas and Urueña López, Alberto (2018). Emergence of a Digital Platform Based Disruptive Mobile Payments Service. "International Journal of E-Business Research", v. 14 (n. 3); pp. 1-19. ISSN 1548-1131. https://doi.org/10.4018/IJEBR.2018070101.

Description

Title: Emergence of a Digital Platform Based Disruptive Mobile Payments Service
Author/s:
  • Mahgoub, Yasmin
  • Arvidsson, Niklas
  • Urueña López, Alberto
Item Type: Article
Título de Revista/Publicación: International Journal of E-Business Research
Date: July 2018
ISSN: 1548-1131
Volume: 14
Subjects:
Freetext Keywords: Banks; Coopetition; Digital Platforms; Disruptive Innovation; Mobile Payments
Faculty: E.T.S.I. Industriales (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

Banks are motivated to be interested in developing platforms to provide mobile payment services to their customer and for those to be innovative. However, the successful implementation of a mobile payments service platform is mainly determined by how much players are fully motivated to realize it. In fact, in the Swedish context, the involvement level of mobile paymentservice platforms are very high whereasfew studies have examined the related issues of mobile paymentsservice platform. Thus, the purpose of this article is to investigate the factors leading banks to develop platforms and how banks manage these platforms. Data was collected by conducting interviews of applicable banks. The results mainly showed that the driving factors are significantly influenced by contextual factors, mutual objectives and opportunities. This article also looks forward to providing the payment industry with applicable guidelines for efficiently implementing and designing mobile payment service platforms.

More information

Item ID: 54564
DC Identifier: http://oa.upm.es/54564/
OAI Identifier: oai:oa.upm.es:54564
DOI: 10.4018/IJEBR.2018070101
Official URL: https://www.igi-global.com/article/emergence-of-a-digital-platform-based-disruptive-mobile-payments-service/207317
Deposited by: Memoria Investigacion
Deposited on: 05 Apr 2019 16:34
Last Modified: 05 Apr 2019 16:34
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