Innovation Management in Consulting Firms: Identifying Innovation Processes, Capabilities and Dimensions

Hidalgo Nuchera, Antonio and Lemus Aguilar, Isaac and Urueña López, Alberto (2018). Innovation Management in Consulting Firms: Identifying Innovation Processes, Capabilities and Dimensions. In: "The 8th Global Innovation and Knowledge Academy (GIKA)", 25-27 June 2018, Valencia (España). pp. 1-26.

Description

Title: Innovation Management in Consulting Firms: Identifying Innovation Processes, Capabilities and Dimensions
Author/s:
  • Hidalgo Nuchera, Antonio
  • Lemus Aguilar, Isaac
  • Urueña López, Alberto
Item Type: Presentation at Congress or Conference (Article)
Event Title: The 8th Global Innovation and Knowledge Academy (GIKA)
Event Dates: 25-27 June 2018
Event Location: Valencia (España)
Title of Book: The 8th Global Innovation and Knowledge Academy (GIKA)
Date: 2018
Subjects:
Freetext Keywords: Innovation management; Innovation process; Innovation capabilities; Consulting firms; PSF
Faculty: E.T.S.I. Industriales (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

Consulting firms are considered to be part of Knowledge-Intensive Business Services (KIBS) or Professional Service Firms (PSF), where expert knowledge plays a key input in the service provision. The purpose of this study is to improve the understanding about how consulting firms strategically manage the innovation processes and what capabilities and dimensions they focus on to deliver innovation, based on the interaction among main actors identified during the literature review from an internal (management, employees) and external (customers, competitors) perspective. Consulting firms tend to simplify reality by trying to control one single linear innovation process, but in fact there are several innovation processes running at the same time. Results show that these views are not mutually exclusive; on the contrary, many of them coexist or evolve into the other along the lifecycle of the firm and its particular business circumstances. The challenge for innovation in consulting firms lies in the balance between generating incremental innovation by exploiting current knowledge and creating radical innovations by exploring new ideas as well. The study also provides relevant insight for managers of consulting firms in understanding how best to define the typology of innovation processes, capabilities and dimensions when designing their innovation management strategy inside their firms.

More information

Item ID: 54675
DC Identifier: http://oa.upm.es/54675/
OAI Identifier: oai:oa.upm.es:54675
Official URL: https://www.ineka-academy.com/gika-2018-valencia-2-2/
Deposited by: Memoria Investigacion
Deposited on: 25 Apr 2019 15:00
Last Modified: 25 Apr 2019 15:00
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