Introducing gamification to increase staff involvement and motivation when conducting software process improvement initiatives in small-sized software enterprises

García Pacheco, Iván and Pacheco, Carla and Calvo-Manzano Villalon, José Antonio (2019). Introducing gamification to increase staff involvement and motivation when conducting software process improvement initiatives in small-sized software enterprises. "IET Software", v. 13 (n. 5); pp. 456-465. ISSN 1751-8806. https://doi.org/10.1049/iet-sen.2018.5246.

Description

Title: Introducing gamification to increase staff involvement and motivation when conducting software process improvement initiatives in small-sized software enterprises
Author/s:
  • García Pacheco, Iván
  • Pacheco, Carla
  • Calvo-Manzano Villalon, José Antonio
Item Type: Article
Título de Revista/Publicación: IET Software
Date: 10 October 2019
ISSN: 1751-8806
Volume: 13
Subjects:
Faculty: E.T.S. de Ingenieros Informáticos (UPM)
Department: Lenguajes y Sistemas Informáticos e Ingeniería del Software
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

Small-sized software enterprises have tried for years to make major changes to improve the software development process and, consequently, the quality of their products. Many small companies are focusing their efforts on conducting software process improvement (SPI) initiatives to mature their software processes and to deliver products on time and on budget. Nevertheless, these initiatives are not always successful because human factors are still difficult to control leading to a high failure rate due to lack of involvement and motivation. Gamification can be used to motivate staff and increase participation and commitment to improve the chances of success when an SPI initiative is conducted in these companies. In this study, a gamification strategy was designed to add game-like elements into the GamiSPI tool for supporting SPI activities. Significant research has been carried out, but the authors’ approach aims to apply gamification in a distributed way by enabling employees from different enterprises to share information and knowledge, combine efforts, support communication, and collaborate with others toward common improvement goals. The effects of gamification were assessed using quantitative and qualitative methods to show that this strategy can increase the involvement, motivation, and ambition of the participating staff.

More information

Item ID: 63565
DC Identifier: http://oa.upm.es/63565/
OAI Identifier: oai:oa.upm.es:63565
DOI: 10.1049/iet-sen.2018.5246
Official URL: https://digital-library.theiet.org/content/journals/10.1049/iet-sen.2018.5246
Deposited by: Memoria Investigacion
Deposited on: 01 Oct 2020 05:55
Last Modified: 01 Oct 2020 05:55
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