Chatbot-based interview simulator: a feasible approach to train novice requirements engineers

Laiq, Muhammad (2020). Chatbot-based interview simulator: a feasible approach to train novice requirements engineers. Thesis (Master thesis), E.T.S. de Ingenieros Informáticos (UPM).

Description

Title: Chatbot-based interview simulator: a feasible approach to train novice requirements engineers
Author/s:
  • Laiq, Muhammad
Contributor/s:
  • Dieste Tubío, Óscar
  • Isomursu, Minna
Item Type: Thesis (Master thesis)
Masters title: Ingeniería del Software
Date: July 2020
Subjects:
Freetext Keywords: Requirements elicitation; Chatbots; Assistants; Interviews; Interview training
Faculty: E.T.S. de Ingenieros Informáticos (UPM)
Department: Lenguajes y Sistemas Informáticos e Ingeniería del Software
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

Although the interview is the most important and widely used requirements elicitation technique, novice engineers do not receive adequate training in Requirements Engineering (RE) courses. The goal of the research is to develop an AI-based interview simulator for helping novice requirements engineers in gaining interview skills. The research is based on the Design Science Methodology for Information Systems. The simulator is the outcome of six cycles; in each cycle, a proof of concept with additional features is created. Each cycle finishes with evaluation and improvement suggestions. Results: The simulator has been tested with students and results have been promising. The interview simulator understands context-free questions, retrieving the right information related to RE concepts such as Tasks, Goals, Users, Benefits, Stakeholders, Constraints, and Integration. Furthermore, the simulator also makes summaries of conversation, answers meta-questions, and questions based on the context. Conclusions: The simulator has received good response from students, they were able to complete the tasks and feedback suggests that simulator will be surely helpful for novice engineers to improve interview skills. Moreover, the interview simulator will be tested in a real RE course in the academic year 2020-2021. Once it proves effective in the classroom, it will be opened to the RE community for free use and improvement.

More information

Item ID: 63783
DC Identifier: http://oa.upm.es/63783/
OAI Identifier: oai:oa.upm.es:63783
Deposited by: Biblioteca Facultad de Informatica
Deposited on: 14 Sep 2020 09:59
Last Modified: 14 Sep 2020 09:59
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