Value-based core areas of trustworthiness in online services

Guamán Loachamín, Danny Santiago and Álamo Ramiro, José María del and Veljanova, Hristina and Reichmann, Stefan and Haselbacher, Anna (2019). Value-based core areas of trustworthiness in online services. In: "13th IFIP International Conference on Trust Management (IFIPTM 2019)", 17/07/2019 - 19/07/2019, Copenhagen, Dinamarca. ISBN 978-3-030-33716-2. pp. 1-18.

Description

Title: Value-based core areas of trustworthiness in online services
Author/s:
  • Guamán Loachamín, Danny Santiago
  • Álamo Ramiro, José María del
  • Veljanova, Hristina
  • Reichmann, Stefan
  • Haselbacher, Anna
Item Type: Presentation at Congress or Conference (Article)
Event Title: 13th IFIP International Conference on Trust Management (IFIPTM 2019)
Event Dates: 17/07/2019 - 19/07/2019
Event Location: Copenhagen, Dinamarca
Title of Book: Proceedings of 13th IFIP International Conference on Trust Management (IFIPTM 2019)
Date: 2019
ISBN: 978-3-030-33716-2
Subjects:
Freetext Keywords: Trustworthiness; Trust; Privacy; Data Protection; Requirements; Ethical; Sociological; Legal; Label; Assurance
Faculty: E.T.S.I. Telecomunicación (UPM)
Department: Ingeniería de Sistemas Telemáticos
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

In the digital domain, users can be expected to place their trust in online services if they have a reason to believe that, in addition to the functional and quality of service aspects, their rights will be protected and their shared values respected. However, recent studies and surveys suggest that users do not actually trust in online services, one of the reasons being that technology unable to meet their values and address their concerns. To bridge this gap, this work-in-progress paper presents a set of core areas of trustworthiness for online services that have emerged from an interdisciplinary discussion involving a social, ethical, legal and technological perspective while paying due attention to the protection of European fundamental rights and values. It then analyses the manner in which each of these core areas of trustworthiness maps to well-known system properties and (post-compliance) operational requirements.

Funding Projects

TypeCodeAcronymLeaderTitle
Horizon 2020731711TRUESSEC.EUDIGITAL CATAPULTTRUst-Enhancing certified Solutions for SEcurity and protection of Citizens’ rights in digital Europe

More information

Item ID: 64711
DC Identifier: http://oa.upm.es/64711/
OAI Identifier: oai:oa.upm.es:64711
Official URL: https://www.springer.com/gp/book/9783030337155
Deposited by: Memoria Investigacion
Deposited on: 25 Apr 2021 07:49
Last Modified: 25 Apr 2021 07:49
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