Importancia de la Gestion del Proceso de la Demanda de TI

Aguilar Alonso, Igor and Carrillo Verdún, José Domingo and Tovar Caro, Edmundo (2008). Importancia de la Gestion del Proceso de la Demanda de TI. "Revista de Procesos y Metricas, RPM", v. 5 (n. 2); pp. 25-34. ISSN 1886-4554.

Description

Title: Importancia de la Gestion del Proceso de la Demanda de TI
Author/s:
  • Aguilar Alonso, Igor
  • Carrillo Verdún, José Domingo
  • Tovar Caro, Edmundo
Item Type: Article
Título de Revista/Publicación: Revista de Procesos y Metricas, RPM
Date: May 2008
ISSN: 1886-4554
Volume: 5
Subjects:
Freetext Keywords: Gestión de la demanda TI, tipos de demanda, proceso de la demanda, modelos de madurez de la demanda.
Faculty: E.U. de Informática (UPM)
Department: Lenguajes y Sistemas Informáticos e Ingeniería del Software
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

This paper describes some aspects overall of IT demand management, a key process in the IT governance, which has not been taken into account in companies and now has a very relevant importance in the IT business. The goal the paper is to describe the problems that have CIOs and IT departments to fulfill his delivery of products/services in the term and established budget and to achieve the success in the business. There are described the importance of demand management, types of the demand, the life cycle of demand, as well as levels of maturity of demand in business.

More information

Item ID: 7096
DC Identifier: http://oa.upm.es/7096/
OAI Identifier: oai:oa.upm.es:7096
Official URL: http://www.aemes.org/
Deposited by: Memoria Investigacion
Deposited on: 24 May 2011 13:25
Last Modified: 20 Apr 2016 16:12
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