Export: How small and medium enterprises can begin their implementation of ITIL?

Calvo-Manzano Villalón, José Antonio and Lema-Moreta, Lohana and Arcilla-Cobián, Magdalena and Rubio-Sánchez, Juan Luis (2015). How small and medium enterprises can begin their implementation of ITIL?. "Revista Facultad de Ingeniería, Universidad de Antioquia" (n. 77); pp. 127-136. ISSN 0120-6230. https://doi.org/10.17533/udea.redin.n77a15.

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