Items where author is "Arcilla-Cobián, Magdalena"

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Arcilla-Cobián, Magdalena and San Feliu Gilabert, Tomás and Feliz, Alleini and Calvo-Manzano Villalón, José Antonio (2017). Implementación de una biblioteca de activos de proceso orientada a la gestión de la capacidad de servicios de TI = Implementing a process asset library focused on IT service capacity management. "International Journal of Information Systems and Software Engineering for Big Companies, (IJISEBC)", v. 4 (n. 2); pp. 43-51. ISSN 2387-0184.

Calvo-Manzano Villalón, José Antonio and Lema-Moreta, Lohana and Arcilla-Cobián, Magdalena and Rubio-Sánchez, Juan Luis (2015). How small and medium enterprises can begin their implementation of ITIL?. "Revista Facultad de Ingeniería, Universidad de Antioquia" (n. 77); pp. 127-136. ISSN 0120-6230. https://doi.org/10.17533/udea.redin.n77a15.

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