An exploratory study in communication in Agile Global Software Development

Yagüe Panadero, Agustín and Garbajosa Sopeña, Juan and Díaz Fernández, Jessica and Gonzalez, Eloy (2016). An exploratory study in communication in Agile Global Software Development. "Computer standards & interfaces", v. 48 ; pp. 184-197. ISSN 0920-5489.


Title: An exploratory study in communication in Agile Global Software Development
  • Yagüe Panadero, Agustín
  • Garbajosa Sopeña, Juan
  • Díaz Fernández, Jessica
  • Gonzalez, Eloy
Item Type: Article
Título de Revista/Publicación: Computer standards & interfaces
Date: November 2016
ISSN: 0920-5489
Volume: 48
Freetext Keywords: Keywords : Global Distributed Software Development ;Agile ; Exploratory research ;Tools and technologies;Infrastructure
Faculty: E.T.S.I. de Sistemas Informáticos (UPM)
Department: Sistemas Informáticos
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Global software development (GSD) is gaining ever more relevance. Although communication is key in the exchange of information between team members, multi-site software development has introduced additional obstacles (different time-zones and cultures, IT infrastructure, etc.) and delays into the act of communication, which is already problematic. Communication is even more critical in the case of Agile Global Software Development (AGSD) in which communication plays a primary role. This paper reports an exploratory study of the effects of tools supporting communication in AGSD. More precisely, this paper analyses the perception of team members about communication infrastructures in AGSD. The research question to which this study responds concerns how development teams perceive the communication infrastructure while developing products using agile methodologies. Most previous studies have dealt with communication support from a highly technological media tool perspective. In this research work, instead, observations were obtained from three perspectives: communication among team members, communication of the status of the development process, and communication of the status of the progress of the product under development. It has been possible to show that team members perceive advantages to using media tools that make them feel in practice that teams are co-located, such as smartboards supported by efficient video-tools, and combining media tools with centralized repository tools, with information from the process development and product characteristics, that allow distributed teams to effectively share information about the status of the project/process/product during the development process in order to overcome some of the still existing problems in communication in AGSD.

Funding Projects

Government of SpainIPT-430000-2010-38iSSFUnspecifiedi-Smart-Software-Factory
Government of SpainTIN2009-13849INNOSEPUnspecifiedINcorporing inNOvation in Software Engineering Processes
Government of SpainITEA 2 09030IMPONETUnspecifiedIntelligent Monitoring of POwer NETworks
Government of SpainTSI-020400-2010-103UnspecifiedUnspecifiedUnspecified
Government of SpainIDI-20110864ITEA2UnspecifiedNEtworked MOnitoring & COntrol, Diagnostic for Electrical Distribution
Government of SpainCEN-20091048ENERGOSUnspecifiedTecnologías para la gestión automatizada e inteligente de las redes de distribución energética del futuro
Government of SpainDPI2013-47450-C2-2-RMESCUnspecifiedPlatform for monitoring and evaluating of the Smart Cities distribution systems

More information

Item ID: 45972
DC Identifier:
OAI Identifier:
DOI: 10.1016/j.csi.2016.06.002
Official URL:
Deposited by: Memoria Investigacion
Deposited on: 05 Jun 2017 18:21
Last Modified: 20 Mar 2019 16:07
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