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Un caso de estudio dsobre el control de servicios de TI en una empresa pequeña
Citation
Albero, Filipe and Calvo-Manzano Villalon, Jose Antonio and Arcilla, Magdalena (2010). Un caso de estudio dsobre el control de servicios de TI en una empresa pequeña. In: "5º Conferencia Ibérica de Sistemas y Tecnologías de Información", 16/06/2010 - 19/06/2010, Santiago de Compostela, España. ISBN 978-989-96247-2-6.
Description
| Title: | Un caso de estudio dsobre el control de servicios de TI en una empresa pequeña |
|---|---|
| Author/s: |
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| Item Type: | Presentation at Congress or Conference (Article) |
| Event Title: | 5º Conferencia Ibérica de Sistemas y Tecnologías de Información |
| Event Dates: | 16/06/2010 - 19/06/2010 |
| Event Location: | Santiago de Compostela, España |
| Title of Book: | Actas de la 5º Conferencia Ibérica de Sistemas y Tecnologías de Información |
| Date: | 2010 |
| ISBN: | 978-989-96247-2-6 |
| Subjects: | |
| Freetext Keywords: | financial management; ITIL; small enterprise; IT costs; IT budget |
| Faculty: | E.U. de Informática (UPM) |
| Department: | Lenguajes y Sistemas Informáticos e Ingeniería del Software |
| Creative Commons Licenses: | Recognition - No derivative works - Non commercial |
Abstract
This paper shows a case study related to the implementation of the financial management process in a small enterprise whose core business is not Information Technology (IT). A brief description of ITIL v3 financial management process is presented. Then, the target enterprise and its IT infrastructure are described. Finally, it shows how it has begun to implement the financial management process through IT costs accounting of the previous year, which makes the baseline, to make the IT budget for the current year.
More information
| Item ID: | 8116 |
|---|---|
| DC Identifier: | https://oa.upm.es/8116/ |
| OAI Identifier: | oai:oa.upm.es:8116 |
| Official URL: | http://www.aisti.eu/cisti2010/ |
| Deposited by: | Memoria Investigacion |
| Deposited on: | 16 Sep 2011 08:48 |
| Last Modified: | 20 Apr 2016 17:01 |
