Export: Service needs forecasting: an approach for the automotive industry using analogies with medical ER management models.
Perez Salaverria, Miguel Angel (2009). Service needs forecasting: an approach for the automotive industry using analogies with medical ER management models.. In: "12th EAEC European Automitive Congrress. Europe in the Second Century of Auto-Mobility", 29/06/2009 - 01/07/2009, Bratislava, Eslovaquia. p. 102.
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