title: Solving Incidents in Telecommunications Using a Multiagent System
creator: Paolino, Lilyam
creator: Paggi Straneo, Horacio
creator: Alonso Amo, Fernando
creator: López Gómez, Genoveva
subject: Computer Science
description: This article presents the model and implementation of a multiagent fuzzy system (MAFS), to automate the search of solutions of incidents in telecommunications, expressed by the users in an imprecise way and, later, registered in a a knowledge base keeping their original vaguenesses and the relationships between the incidents considered as ancestors and descendants. The process of the fuzzy incidents, no matter their causes, is based on the application of a formula which transforms the intervals of the fuzzy incidents to a computational language and in the interaction between the different kinds of software agents and the humans. To search and suggest solutions of the incident originally stated, a search algorithm is used and illustrated with an example. The preliminary results obtained show the users' satisfaction, in a great percentage of the presented cases. The system is adaptive and allows to record new solutions for future users.
publisher: Facultad de Informática (UPM)
rights: https://creativecommons.org/licenses/by-nc-nd/3.0/es/
date: 2011
type: info:eu-repo/semantics/conferenceObject
type: Presentation at Congress or Conference
source: Proceedings of 2011 IEEE International Conference on Intelligence and Security Informatics (ISI) | 2011 IEEE International Conference on Intelligence and Security Informatics (ISI) | 10/07/2011 - 12/07/2011 | Pekin, China
type: PeerReviewed
format: application/pdf
language: eng
relation: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=5984102
rights: info:eu-repo/semantics/openAccess
identifier: https://oa.upm.es/12836/