eprintid: 12836
rev_number: 14
eprint_status: archive
userid: 1903
dir: disk0/00/01/28/36
datestamp: 2012-12-13 11:03:16
lastmod: 2016-04-21 12:09:50
status_changed: 2012-12-13 11:03:16
type: conference_item
metadata_visibility: show
item_issues_count: 0
creators_name: Paolino, Lilyam
creators_name: Paggi Straneo, Horacio
creators_name: Alonso Amo, Fernando
creators_name: López Gómez, Genoveva
title: Solving Incidents in Telecommunications Using a Multiagent System
ispublished: pub
subjects: informatica
abstract: This article presents the model and implementation of a multiagent fuzzy system (MAFS), to automate the search of solutions of incidents in telecommunications, expressed by the users in an imprecise way and, later, registered in a a knowledge base keeping their original vaguenesses and the relationships between the incidents considered as ancestors and descendants. The process of the fuzzy incidents, no matter their causes, is based on the application of a formula which transforms the intervals of the fuzzy incidents to a computational language and in the interaction between the different kinds of software agents and the humans. To search and suggest solutions of the incident originally stated, a search algorithm is used and illustrated with an example. The preliminary results obtained show the users' satisfaction, in a great percentage of the presented cases. The system is adaptive and allows to record new solutions for future users.
date: 2011
date_type: published
publisher: IEEE
official_url: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=5984102
full_text_status: public
pres_type: paper
place_of_pub: EEUU
pagerange: 245-278
event_title: 2011 IEEE International Conference on Intelligence and Security Informatics (ISI)
event_location: Pekin, China
event_dates: 10/07/2011 - 12/07/2011
event_type: conference
institution: Informatica
department: Lenguajes
refereed: TRUE
isbn: 978-1-4577-0082-8
book_title: Proceedings of 2011 IEEE International Conference on Intelligence and Security Informatics (ISI)
rights: by-nc-nd
citation:   Paolino, Lilyam and Paggi Straneo, Horacio and Alonso Amo, Fernando and López Gómez, Genoveva  (2011).  Solving Incidents in Telecommunications Using a Multiagent System.  In: "2011 IEEE International Conference on Intelligence and Security Informatics (ISI)", 10/07/2011 - 12/07/2011, Pekin, China. ISBN 978-1-4577-0082-8. pp. 245-278.    
document_url: https://oa.upm.es/12836/1/INVE_MEM_2011_107718.pdf