Usability-Oriented Software Development Process

Carvajal García, Laura Elena (2012). Usability-Oriented Software Development Process. Thesis (Doctoral), Facultad de Informática (UPM).


Title: Usability-Oriented Software Development Process
  • Carvajal García, Laura Elena
  • Moreno Sánchez-Capuchino, Ana María
  • Sánchez Segura, María Isabel
Item Type: Thesis (Doctoral)
Date: 2012
Faculty: Facultad de Informática (UPM)
Department: Lenguajes y Sistemas Informáticos e Ingeniería del Software
Creative Commons Licenses: Recognition - No derivative works - Non commercial

Full text

PDF - Requires a PDF viewer, such as GSview, Xpdf or Adobe Acrobat Reader
Download (7MB) | Preview


Usability is the capability of the software product to be understood, learned, used and attractive to the user, when used under specified conditions. Many studies demonstrate the benefits of usability, yet to this day software products continue to exhibit consistently low levels of this quality attribute. Furthermore, poor usability in software systems contributes largely to software failing in actual use. One of the main disciplines involved in usability is that of Human-Computer Interaction (HCI). Over the past two decades the HCI community has proposed specific features that should be present in applications to improve their usability, yet incorporating them into software continues to be far from trivial for software developers. These difficulties are due to multiple factors, including the high level of abstraction at which these HCI recommendations are made and how far removed they are from actual software implementation. In order to bridge this gap, the Software Engineering community has long proposed software design solutions to help developers include usability features into software, however, the problem remains an open research question. This doctoral thesis addresses the problem of helping software developers include specific usability features into their applications by providing them with a structured and tangible guidance in the form of a process, which we have termed the Usability-Oriented Software Development Process. This process is supported by a set of Software Usability Guidelines that help developers to incorporate a set of eleven usability features with high impact on software design. After developing the Usability-oriented Software Development Process and the Software Usability Guidelines, they have been validated across multiple academic projects and proven to help software developers to include such usability features into their software applications. In doing so, their use significantly reduced development time and improved the quality of the resulting designs of these projects. Furthermore, in this work we propose a software tool to automate the application of the proposed process. In sum, this work contributes to the integration of the Software Engineering and HCI disciplines providing a framework that helps software developers to create usable applications in an efficient way.

More information

Item ID: 10599
DC Identifier:
OAI Identifier:
Deposited by: Archivo Digital UPM 2
Deposited on: 27 Mar 2012 06:10
Last Modified: 20 Apr 2016 18:50
  • Open Access
  • Open Access
  • Sherpa-Romeo
    Check whether the anglo-saxon journal in which you have published an article allows you to also publish it under open access.
  • Dulcinea
    Check whether the spanish journal in which you have published an article allows you to also publish it under open access.
  • Recolecta
  • e-ciencia
  • Observatorio I+D+i UPM
  • OpenCourseWare UPM