Estimation of Perceived Quality in Convergent Services

Cruz Ramos, Pedro de la and Cao Cueto, Mario and Pérez Leal, Raquel and González Vidal, Francisco (2012). Estimation of Perceived Quality in Convergent Services. In: "7th IARIA International Conference on Digital Telecommunications (ICDT 2012)", 29/04/2012 - 04/05/2012, Chamonix, Francia. ISBN 978-1-61208-193-9.

Description

Title: Estimation of Perceived Quality in Convergent Services
Author/s:
  • Cruz Ramos, Pedro de la
  • Cao Cueto, Mario
  • Pérez Leal, Raquel
  • González Vidal, Francisco
Item Type: Presentation at Congress or Conference (Article)
Event Title: 7th IARIA International Conference on Digital Telecommunications (ICDT 2012)
Event Dates: 29/04/2012 - 04/05/2012
Event Location: Chamonix, Francia
Title of Book: Proccedings of 7th IARIA International Conference on Digital Telecommunications (ICDT 2012)
Date: April 2012
ISBN: 978-1-61208-193-9
Subjects:
Freetext Keywords: Quality of Experience, Perceived Quality, Quality of Service, Network Performance, Quality Models
Faculty: E.T.S.I. Telecomunicación (UPM)
Department: Ingeniería de Sistemas Telemáticos [hasta 2014]
Creative Commons Licenses: Recognition - Non commercial - Share

Full text

[img]
Preview
PDF (ICDT 2012 20094 Estimation of Perceived Quality in Convergent Services) - Requires a PDF viewer, such as GSview, Xpdf or Adobe Acrobat Reader
Download (224kB) | Preview

Abstract

Triple-Play (3P) and Quadruple-Play (4P) services are being widely offered by telecommunication services providers. Such services must be able to offer equal or higher quality levels than those obtained with traditional systems, especially for the most demanding services such as broadcast IPTV. This paper presents a matrix-based model, defined in terms of service components, user perceptions, agent capabilities, performance indicators and evaluation functions, which allows to estimate the overall quality of a set of convergent services, as perceived by the users, from a set of performance and/or Quality of Service (QoS) parameters of the convergent IP transport network

More information

Item ID: 11547
DC Identifier: http://oa.upm.es/11547/
OAI Identifier: oai:oa.upm.es:11547
Official URL: http://www.thinkmind.org/index.php?view=article&articleid=icdt_2012_5_20_20094
Deposited by: Doctor Pedro de la Cruz Ramos
Deposited on: 09 Jul 2012 10:22
Last Modified: 20 Apr 2016 19:35
  • Logo InvestigaM (UPM)
  • Logo GEOUP4
  • Logo Open Access
  • Open Access
  • Logo Sherpa/Romeo
    Check whether the anglo-saxon journal in which you have published an article allows you to also publish it under open access.
  • Logo Dulcinea
    Check whether the spanish journal in which you have published an article allows you to also publish it under open access.
  • Logo de Recolecta
  • Logo del Observatorio I+D+i UPM
  • Logo de OpenCourseWare UPM