The analytic hierarchy process to support decision-making processes in infrastructure projects with social impact

Álvarez Nieto, Manuel and Moreno Romero, Ana María and Mataix Aldeanueva, Carlos (2013). The analytic hierarchy process to support decision-making processes in infrastructure projects with social impact. "Total Quality Management & Business Excellence", v. 24 (n. 5-6); pp. 596-606. ISSN 1478-3363. https://doi.org/10.1080/14783363.2012.669561.

Description

Title: The analytic hierarchy process to support decision-making processes in infrastructure projects with social impact
Author/s:
  • Álvarez Nieto, Manuel
  • Moreno Romero, Ana María
  • Mataix Aldeanueva, Carlos
Item Type: Article
Título de Revista/Publicación: Total Quality Management & Business Excellence
Date: 2013
ISSN: 1478-3363
Volume: 24
Subjects:
Freetext Keywords: Analytic hierarchy process; decision-making; innovation; stakeholders; corporate social responsibility
Faculty: E.T.S.I. Industriales (UPM)
Department: Ingeniería de Organización, Administración de Empresas y Estadística
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

There is an increasing awareness among all kinds of organisations (in business,government and civil society) about the benefits of jointly working with stakeholders to satisfy both their goals and the social demands placed upon them. This is particularly the case within corporate social responsibility (CSR) frameworks. In this regard, multi-criteria tools for decision-making like the analytic hierarchy process (AHP) described in the paper can be useful for the building relationships with stakeholders. Since these tools can reveal decision-maker’s preferences, the integration of opinions from various stakeholders in the decision-making process may result in better and more innovative solutions with significant shared value. This paper is based on ongoing research to assess the feasibility of an AHP-based model to support CSR decisions in large infrastructure projects carried out by Red Electrica de España, the sole transmission agent and operator of the Spanishelectricity system.

More information

Item ID: 23306
DC Identifier: http://oa.upm.es/23306/
OAI Identifier: oai:oa.upm.es:23306
DOI: 10.1080/14783363.2012.669561
Official URL: http://www.tandfonline.com/doi/abs/10.1080/14783363.2012.669561#.Uzmjr_l_spJ
Deposited by: Memoria Investigacion
Deposited on: 31 Mar 2014 17:18
Last Modified: 27 Feb 2017 17:06
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