Building lean thinking in a telecom software development organization: strengths and challenges.

Garbajosa Sopeña, Juan and Oivo, Markku and Kuvaja, Pasi and Rodríguez, Pilar and Mikkonen, Kirsi (2013). Building lean thinking in a telecom software development organization: strengths and challenges.. In: "2013 International Conference on Software and System Process (ICSSP 2013)", 18/05/2013 - 19/05/2013, San Francisco, CA, USA. ISBN 978-1-4503-2062-7. pp. 98-107. https://doi.org/10.1145/2486046.2486064.

Description

Title: Building lean thinking in a telecom software development organization: strengths and challenges.
Author/s:
  • Garbajosa Sopeña, Juan
  • Oivo, Markku
  • Kuvaja, Pasi
  • Rodríguez, Pilar
  • Mikkonen, Kirsi
Item Type: Presentation at Congress or Conference (Article)
Event Title: 2013 International Conference on Software and System Process (ICSSP 2013)
Event Dates: 18/05/2013 - 19/05/2013
Event Location: San Francisco, CA, USA
Title of Book: Proceedings of the 2013 International Conference on Software and System Process
Date: 2013
ISBN: 978-1-4503-2062-7
Subjects:
Freetext Keywords: Agile software development, lean software development, le-agile,method adoption, process improvement, process introduction.
Faculty: E.U. de Informática (UPM)
Department: Organización y Estructura de la Información [hasta 2014]
Creative Commons Licenses: Recognition - No derivative works - Non commercial

Full text

[img]
Preview
PDF - Requires a PDF viewer, such as GSview, Xpdf or Adobe Acrobat Reader
Download (4MB) | Preview

Abstract

The potential shown by Lean in different domains has aroused interest in the software industry. However, it remains unclear how Lean can be effectively applied in a domain such as software development that is fundamentally different from manufacturing. This study explores how Lean principles are implemented in software development companies and the challenges that arise when applying Lean Software Development. For that, a case study was conducted at Ericsson R&D Finland, which successfully adopted Scrum in 2009 and subsequently started a comprehensible transition to Lean in 2010. Focus groups were conducted with company representatives to help devise a questionnaire supporting the creation of a Lean mindset in the company (Team Amplifier). Afterwards, the questionnaire was used in 16 teams based in Finland, Hungary and China to evaluate the status of the transformation. By using Lean thinking, Ericsson R&D Finland has made important improvements to the quality of its products, customer satisfaction and transparency within the organization. Moreover, build times have been reduced over ten times and the number of commits per day has increased roughly five times.The study makes two main contributions to research. First, the main factors that have enabled Ericsson R&D?s achievements are analysed. Elements such as ?network of product owners?, ?continuous integration?, ?work in progress limits? and ?communities of practice? have been identified as being of fundamental importance. Second, three categories of challenges in using Lean Software Development were identified: ?achieving flow?, ?transparency? and ?creating a learning culture?

More information

Item ID: 29769
DC Identifier: http://oa.upm.es/29769/
OAI Identifier: oai:oa.upm.es:29769
DOI: 10.1145/2486046.2486064
Official URL: http://dl.acm.org/citation.cfm?doid=2486046.2486064
Deposited by: Memoria Investigacion
Deposited on: 25 Jun 2014 13:18
Last Modified: 22 Apr 2016 00:10
  • Logo InvestigaM (UPM)
  • Logo GEOUP4
  • Logo Open Access
  • Open Access
  • Logo Sherpa/Romeo
    Check whether the anglo-saxon journal in which you have published an article allows you to also publish it under open access.
  • Logo Dulcinea
    Check whether the spanish journal in which you have published an article allows you to also publish it under open access.
  • Logo de Recolecta
  • Logo del Observatorio I+D+i UPM
  • Logo de OpenCourseWare UPM