Increasing the Intelligence of Virtual Sales Assistants through Knowledge Modeling Techniques

Molina, Martin (2001). Increasing the Intelligence of Virtual Sales Assistants through Knowledge Modeling Techniques. In: "International Conference on Intelligent Agents, Web Technology and internet Commerce - IAWTIC'2001.", September 2001.

Description

Title: Increasing the Intelligence of Virtual Sales Assistants through Knowledge Modeling Techniques
Author/s:
  • Molina, Martin
Item Type: Presentation at Congress or Conference (Article)
Event Title: International Conference on Intelligent Agents, Web Technology and internet Commerce - IAWTIC'2001.
Event Dates: September 2001
Title of Book: International Conference on Intelligent Agents, Web Technology and internet Commerce - IAWTIC'2001.
Date: 2001
Subjects:
Faculty: Facultad de Informática (UPM)
Department: Inteligencia Artificial
Creative Commons Licenses: None

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Abstract

Shopping agents are web-based applications that help consumers to find appropriate products in the context of e-commerce. In this paper we argue about the utility of advanced model-based techniques that recently have been proposed in the fields of Artificial Intelligence and Knowledge Engineering, in order to increase the level of support provided by this type of applications. We illustrate this approach with a virtual sales assistant that dynamically configures a product according to the needs and preferences of customers.

More information

Item ID: 30605
DC Identifier: http://oa.upm.es/30605/
OAI Identifier: oai:oa.upm.es:30605
Deposited by: Martin Molina
Deposited on: 31 Jul 2014 07:01
Last Modified: 22 Apr 2016 00:53
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