The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study

Gordillo Méndez, Aldo and Barra Arias, Enrique and Aguirre Herrera, Sandra and Quemada Vives, Juan (2014). The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study. In: "IEEE Frontiers in Education Conference (FIE 2014)", 22/10/2014 - 25/10/2014, Madrid, Spain. pp. 1-8. https://doi.org/10.1109/FIE.2014.7044340.

Description

Title: The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study
Author/s:
  • Gordillo Méndez, Aldo
  • Barra Arias, Enrique
  • Aguirre Herrera, Sandra
  • Quemada Vives, Juan
Item Type: Presentation at Congress or Conference (Article)
Event Title: IEEE Frontiers in Education Conference (FIE 2014)
Event Dates: 22/10/2014 - 25/10/2014
Event Location: Madrid, Spain
Title of Book: IEEE Frontiers in Education Conference (FIE 2014)
Date: 2014
Subjects:
Freetext Keywords: Usability; User Experience; e-Learning; evaluation methods; software development
Faculty: E.T.S.I. Telecomunicación (UPM)
Department: Ingeniería de Sistemas Telemáticos [hasta 2014]
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

The development of a web platform is a complex and interdisciplinary task, where people with different roles such as project manager, designer or developer participate. Different usability and User Experience evaluation methods can be used in each stage of the development life cycle, but not all of them have the same influence in the software development and in the final product or system. This article presents the study of the impact of these methods applied in the context of an e-Learning platform development. The results show that the impact has been strong from a developer's perspective. Developer team members considered that usability and User Experience evaluation allowed them mainly to identify design mistakes, improve the platform's usability and understand the end users and their needs in a better way. Interviews with potential users, clickmaps and scrollmaps were rated as the most useful methods. Finally, these methods were considered unanimously very useful in the context of the entire software development, only comparable to SCRUM meetings and overcoming the rest of involved factors.

More information

Item ID: 36445
DC Identifier: http://oa.upm.es/36445/
OAI Identifier: oai:oa.upm.es:36445
DOI: 10.1109/FIE.2014.7044340
Deposited by: Memoria Investigacion
Deposited on: 19 Jul 2015 07:42
Last Modified: 19 Jul 2015 07:42
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