The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study

Gordillo Méndez, Aldo; Barra Arias, Enrique; Aguirre Herrera, Sandra y Quemada Vives, Juan (2014). The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study. En: "IEEE Frontiers in Education Conference (FIE 2014)", 22/10/2014 - 25/10/2014, Madrid, Spain. pp. 1-8. https://doi.org/10.1109/FIE.2014.7044340.

Descripción

Título: The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study
Autor/es:
  • Gordillo Méndez, Aldo
  • Barra Arias, Enrique
  • Aguirre Herrera, Sandra
  • Quemada Vives, Juan
Tipo de Documento: Ponencia en Congreso o Jornada (Artículo)
Título del Evento: IEEE Frontiers in Education Conference (FIE 2014)
Fechas del Evento: 22/10/2014 - 25/10/2014
Lugar del Evento: Madrid, Spain
Título del Libro: IEEE Frontiers in Education Conference (FIE 2014)
Fecha: 2014
Materias:
Palabras Clave Informales: Usability; User Experience; e-Learning; evaluation methods; software development
Escuela: E.T.S.I. Telecomunicación (UPM)
Departamento: Ingeniería de Sistemas Telemáticos [hasta 2014]
Licencias Creative Commons: Reconocimiento - Sin obra derivada - No comercial

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Resumen

The development of a web platform is a complex and interdisciplinary task, where people with different roles such as project manager, designer or developer participate. Different usability and User Experience evaluation methods can be used in each stage of the development life cycle, but not all of them have the same influence in the software development and in the final product or system. This article presents the study of the impact of these methods applied in the context of an e-Learning platform development. The results show that the impact has been strong from a developer's perspective. Developer team members considered that usability and User Experience evaluation allowed them mainly to identify design mistakes, improve the platform's usability and understand the end users and their needs in a better way. Interviews with potential users, clickmaps and scrollmaps were rated as the most useful methods. Finally, these methods were considered unanimously very useful in the context of the entire software development, only comparable to SCRUM meetings and overcoming the rest of involved factors.

Más información

ID de Registro: 36445
Identificador DC: http://oa.upm.es/36445/
Identificador OAI: oai:oa.upm.es:36445
Identificador DOI: 10.1109/FIE.2014.7044340
Depositado por: Memoria Investigacion
Depositado el: 19 Jul 2015 07:42
Ultima Modificación: 19 Jul 2015 07:42
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