Assessing the passengers’ perception of implemented advanced management measures in bus service

Cascajo Jiménez, Rocío ORCID: https://orcid.org/0000-0002-9962-4475 and Monzón de Cáceres, Andrés ORCID: https://orcid.org/0000-0001-7265-2663 (2014). Assessing the passengers’ perception of implemented advanced management measures in bus service. En: "XVIII Congreso Panamericano de Ingeniería de Tránsito, Transporte y Logística (PANAM 2014)", 11/06/2014-13/06/2014, Santander, España. ISBN 978-84-617-0085-1. pp. 1-16.

Descripción

Título: Assessing the passengers’ perception of implemented advanced management measures in bus service
Autor/es:
Tipo de Documento: Ponencia en Congreso o Jornada (Artículo)
Título del Evento: XVIII Congreso Panamericano de Ingeniería de Tránsito, Transporte y Logística (PANAM 2014)
Fechas del Evento: 11/06/2014-13/06/2014
Lugar del Evento: Santander, España
Título del Libro: Actas del XVIII Congreso Panamericano de Ingeniería de Tránsito, Transporte y Logística : celebrado del 11 al 13 de junio de 2014, en Santander
Fecha: Junio 2014
ISBN: 978-84-617-0085-1
Materias:
ODS:
Palabras Clave Informales: passengers’ satisfaction, quality of bus services, multimodal real-time information measures
Escuela: E.T.S.I. Caminos, Canales y Puertos (UPM)
Departamento: Ingeniería del Transporte, Territorio y Urbanismo
Licencias Creative Commons: Reconocimiento - Sin obra derivada - No comercial

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Resumen

The aim of this investigation is to evaluate the passenger?s perception of some attributes related to quality of bus services, and how this perception changes with the implementation of different measures. Surveys to passengers riding different bus lines were conducted in two scenarios: before the implementation of the measures and after the measures were implemented. The results of the passenger surveys were statistically analysed; then, an ordered logit model was used to analyse the differences between surveys thanks to the implemented measures. Finally, a factor analysis was done to identify the underlying unobserved factors (latent variables) that the respondents perceived

Más información

ID de Registro: 36976
Identificador DC: https://oa.upm.es/36976/
Identificador OAI: oai:oa.upm.es:36976
URL Oficial: http://www.panam2014.unican.es/index.php?lang=es
Depositado por: Memoria Investigacion
Depositado el: 20 Jul 2015 12:35
Ultima Modificación: 21 Jul 2015 11:13