An exploratory study in communication in Agile Global Software Development

Yagüe Panadero, Agustín; Garbajosa Sopeña, Juan; Díaz Fernández, Jessica y Gonzalez, Eloy (2016). An exploratory study in communication in Agile Global Software Development. "Computer standards & interfaces", v. 48 ; pp. 184-197. ISSN 0920-5489.


Título: An exploratory study in communication in Agile Global Software Development
  • Yagüe Panadero, Agustín
  • Garbajosa Sopeña, Juan
  • Díaz Fernández, Jessica
  • Gonzalez, Eloy
Tipo de Documento: Artículo
Título de Revista/Publicación: Computer standards & interfaces
Fecha: Noviembre 2016
Volumen: 48
Palabras Clave Informales: Keywords : Global Distributed Software Development ;Agile ; Exploratory research ;Tools and technologies;Infrastructure
Escuela: E.T.S.I. de Sistemas Informáticos (UPM)
Departamento: Sistemas Informáticos
Licencias Creative Commons: Reconocimiento - Sin obra derivada - No comercial

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Global software development (GSD) is gaining ever more relevance. Although communication is key in the exchange of information between team members, multi-site software development has introduced additional obstacles (different time-zones and cultures, IT infrastructure, etc.) and delays into the act of communication, which is already problematic. Communication is even more critical in the case of Agile Global Software Development (AGSD) in which communication plays a primary role. This paper reports an exploratory study of the effects of tools supporting communication in AGSD. More precisely, this paper analyses the perception of team members about communication infrastructures in AGSD. The research question to which this study responds concerns how development teams perceive the communication infrastructure while developing products using agile methodologies. Most previous studies have dealt with communication support from a highly technological media tool perspective. In this research work, instead, observations were obtained from three perspectives: communication among team members, communication of the status of the development process, and communication of the status of the progress of the product under development. It has been possible to show that team members perceive advantages to using media tools that make them feel in practice that teams are co-located, such as smartboards supported by efficient video-tools, and combining media tools with centralized repository tools, with information from the process development and product characteristics, that allow distributed teams to effectively share information about the status of the project/process/product during the development process in order to overcome some of the still existing problems in communication in AGSD.

Proyectos asociados

Gobierno de EspañaIPT-430000-2010-38Sin especificarSin especificari-Smart-Software-Factory (iSSF)
Gobierno de EspañaTIN2009-13849Sin especificarSin especificarINcorporing inNOvation in Software Engineering Processes (INNOSEP)
Gobierno de EspañaITEA 2 09030Sin especificarSin especificarIMPONET Intelligent Monitoring of POwer NETworks
Gobierno de EspañaTSI- 020400-2010-103Sin especificarSin especificarSin especificar
Gobierno de EspañaITEA2 08022 NEMO_CODED IDI-20110864Sin especificarSin especificarSin especificar
Gobierno de EspañaCEN-20091048Sin especificarSin especificarENERGOS
Gobierno de EspañaDPI2013-47450-C2-2-RSin especificarSin especificarMESC Platform for Monitoring and assessing the Efficiency of distribution systems in Smart Cities.

Más información

ID de Registro: 45972
Identificador DC:
Identificador OAI:
Identificador DOI: 10.1016/j.csi.2016.06.002
URL Oficial:
Depositado por: Memoria Investigacion
Depositado el: 05 Jun 2017 18:21
Ultima Modificación: 05 Jun 2017 18:21
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