Soriano Camino, Francisco Javier and Fernández Gallego, Rafael and Jiménez Gañán, Miguel
Characterization and Classification of Collaborative Tools.
"IT Outsourcing: Concepts, Methodologies, Tools, and Applications".
IGI Global, Information Science Reference, EEUU, pp. 167-174.
Traditionally, collaboration has been a means for organizations to do their work. However, the context in which they do this work is changing, especially in regards to where the work is done, how the work is organized, who does the work, and with this the characteristics of collaboration. Software development is no exception; it is itself a collaborative effort that is likewise affected by these changes. In the context of both open source software development projects and communities and organizations that develop corporate products, more and more developers need to communicate and liaise with colleagues in geographically distant places about the software product they are conceiving, designing, building, testing, debugging, deploying and maintaining. Thus, work teams face sizeable collaborative challenges, for which they have need of tools that they can use to communicate and coordinate their Work efficiently.