A Holonic Model Of System For The Resolution Of Incidents In The Software Engineering Projects

Paggi Straneo, Horacio and Alonso Amo, Fernando (2009). A Holonic Model Of System For The Resolution Of Incidents In The Software Engineering Projects. In: "International Conference on Computer and Automation Engineering, 2009. ICCAE '09", 08/03/2009 - 10/03/2009, Bankok, Tailandia. ISBN 9780769535692. https://doi.org/10.1109/ICCAE.2009.16.

Description

Title: A Holonic Model Of System For The Resolution Of Incidents In The Software Engineering Projects
Author/s:
  • Paggi Straneo, Horacio
  • Alonso Amo, Fernando
Item Type: Presentation at Congress or Conference (Article)
Event Title: International Conference on Computer and Automation Engineering, 2009. ICCAE '09
Event Dates: 08/03/2009 - 10/03/2009
Event Location: Bankok, Tailandia
Title of Book: Proceedings of the International Conference on Computer and Automation Engineering, 2009. ICCAE '09
Date: 2009
ISBN: 9780769535692
Subjects:
Freetext Keywords: holon, informon, knowledge management, incidents’ resolution
Faculty: Facultad de Informática (UPM)
Department: Lenguajes y Sistemas Informáticos e Ingeniería del Software
Creative Commons Licenses: Recognition - No derivative works - Non commercial

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Abstract

The need of automation in the resolution of the incidents that arise in the different phases of the software engineering projects, the desire of to manage the knowledge about how to solve an incident, the high specialization that appears in the different sub-domains of knowledge (security, networking, etc.), not only at individuals' level but also at organizations' one and the high rate of changes in the IT staffs, lead us to propose a model of a system for the resolution of the incidents before mentioned, based on the concepts of holon and informon.

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