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Innovation management and co-creation in KIBs: An approach to the ICT services sector
Cita
Hidalgo Nuchera, Antonio 
ORCID: https://orcid.org/0000-0002-3598-9862 and Herrera González, Rafael
(2020).
Innovation management and co-creation in KIBs: An approach to the ICT services sector.
"Technological Forecasting & Social Change", v. 161
;
pp. 1-7.
ISSN 0040-1625.
https://doi.org/10.1016/j.techfore.2020.120278.
ORCID: https://orcid.org/0000-0002-3598-9862 and Herrera González, Rafael
(2020).
Innovation management and co-creation in KIBs: An approach to the ICT services sector.
"Technological Forecasting & Social Change", v. 161
;
pp. 1-7.
ISSN 0040-1625.
https://doi.org/10.1016/j.techfore.2020.120278.
Descripción
| Título: | Innovation management and co-creation in KIBs: An approach to the ICT services sector |
|---|---|
| Autor/es: |
|
| Tipo de Documento: | Artículo |
| Título de Revista/Publicación: | Technological Forecasting & Social Change |
| Fecha: | Diciembre 2020 |
| ISSN: | 0040-1625 |
| Volumen: | 161 |
| Materias: | |
| ODS: | |
| Palabras Clave Informales: | Services innovation; Innovation management; Co-creation; KIBs; ICT |
| Escuela: | E.T.S.I. Industriales (UPM) |
| Departamento: | Ingeniería de Organización, Administración de Empresas y Estadística |
| Licencias Creative Commons: | Reconocimiento - Sin obra derivada - No comercial |
Resumen
The information and communications technology (ICT) services sector is key for the management of other highadded- value services such as software, financial, or health services, and the companies in the sector are characterized by a high level of competitiveness, driven by strong advancement of technology and knowledge. Based on the analysis of existing models, an innovation management model has been proposed in this paper that makes it possible to analyze the process of co-creation in companies in this sector. The results obtained indicate that the generation of added value in ICT services requires the implementation of co-creation processes in which different actors are involved. In this context, customers, partners, and suppliers play an important role, while this is not the case with universities.
Más información
| ID de Registro: | 65845 |
|---|---|
| Identificador DC: | https://oa.upm.es/65845/ |
| Identificador OAI: | oai:oa.upm.es:65845 |
| URL Portal Científico: | https://portalcientifico.upm.es/es/ipublic/item/9741961 |
| Identificador DOI: | 10.1016/j.techfore.2020.120278 |
| URL Oficial: | https://www.sciencedirect.com/science/article/pii/... |
| Depositado por: | Memoria Investigacion |
| Depositado el: | 18 Ene 2021 17:56 |
| Ultima Modificación: | 12 Nov 2025 00:00 |
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