THAURUS: An Innovative Multimodal Chatbot Based on the Next Generation of Conversational AI

Resumen

The next generation of conversational AI has brought incredible capabilities such as high contextuality, naturalness, multimodality, and extended knowledge, but also important challenges such as high user expectations, high latencies, large computational requirements, as well as more subtle problems such as mismatch on existing databases for fine-tuning purposes, difficulties for pre-trained LLMs models to handle dialogue interactions, and the integration of multimodal capabilities.

This paper describes the architecture, methodology, and results of our THAURUS chatbot developed for the Alexa Prize Socialbot Grand Challenge (SGC5). Our proposal relies on several innovative ideas to take advantage of existing LLMs to create engaging user experiences that are capable of handling real users in a scalable way and without compromising the competition rules. Different SotA dialogue generators were fine-tuned and incorporated to give variability and handling the wide range of topic conversations; we also developed mechanisms to control the quality of the responses (e.g., detecting and handling toxic interactions, keeping topic coherence, and increasing engagement by providing up-to-date information in a conversational style).

In addition, our system extends the capabilities of the Cobot architecture by incorporating modules to automatically generate images, provide voice cloning capabilities with fictional characters, serve contextual sounds for detected entities in the dialogue, better capitalization and punctuation capabilities, and to provide natural expressions of interest.

Finally, we also included a trained generative selector and a reference-free model for automatic evaluation of turns that could reduce latencies and complement the ranker’s capabilities to select the best generative answer.